Contact Support - Get Help with Concept Mapping
Need help creating concept maps? Have questions about our features? We're here to help! Send us a message and we'll respond within 24 hours. You can also check out ourcomprehensive guide orbrowse examples for immediate answers.
Get in Touch
Whether you have a question about features, need help with concept mapping, or want to provide feedback, our team is here to help. Check out ourcomprehensive guide orbrowse examples for quick answers.
Frequently Asked Questions
Is Concept Map Maker free to use?
Yes! Our basic concept mapping features are completely free. You can create, edit, and export your concept maps without any cost. Start with ourfree editor today.
Can I save my concept maps?
Your concept maps are automatically saved in your browser's local storage. You can also export them as files for backup or sharing. Learn more in ourexport guide.
What export formats are supported?
You can export your concept maps as PNG images, PDF documents, SVG files, or JSON data for later import. See ourcomplete guide for details.
Is there a mobile app?
Currently, we offer a web-based tool that works on all devices including tablets and smartphones through your browser. Try ourmobile-friendly editor.
How do I get started with concept mapping?
New to concept mapping? Start with ourstep-by-step guide or browseexample templates for inspiration.
What subjects work best with concept maps?
Concept maps work great for science, history, business, education, and more. Check out our subject-specific examplesto see how different fields use concept mapping.
Response Time
We typically respond to all inquiries within 24 hours during business days. For urgent technical issues, we aim to respond within 4 hours.
Other Ways to Get Help
Self-Help Resources
Getting Started Guide
New to concept mapping? Our comprehensive guide covers everything from basic concepts to advanced techniques. Learn how to create effective visual learning tools step by step.
Read the complete guide →Example Templates
Browse our collection of concept map examples for different subjects including science, history, business, and education. Get inspired and learn from real-world applications.
Explore examples →Quick Tutorial
Jump straight into creating concept maps with our interactive editor. Double-click to add concepts, right-click to connect them, and customize with colors and styles.
Start creating now →Common Questions and Solutions
Technical Issues and Browser Compatibility
Our concept map editor works best in modern browsers like Chrome, Firefox, Safari, and Edge. If you're experiencing issues, try clearing your browser cache or switching to a different browser. Your concept maps are saved locally, so they'll remain available when you return.
• Supported browsers: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
• Local storage enabled required for saving concept maps
• JavaScript must be enabled for full functionality
Concept Map Best Practices
Creating effective concept maps involves more than just connecting ideas. Learn about hierarchical organization, meaningful linking words, and visual design principles that make concept maps powerful learning tools. Our guide covers advanced techniques used by educators and professionals worldwide.
Learn best practices →Export and Sharing Options
Need to share your concept maps or include them in presentations? We support multiple export formats including high-resolution PNG images, scalable PDF documents, SVG graphics, and JSON data for backup. Each format is optimized for different use cases from academic papers to business presentations.
Learn about export options →Still Need Help?
If you can't find the answer you're looking for in our resources, don't hesitate to reach out. Our support team is here to help you succeed with concept mapping, whether you're a student, teacher, or professional.
Response time: Within 24 hours for general inquiries
Technical support: Within 4 hours for urgent issues